Return Policy

We want you to be completely satisfied with your purchase from Let’s Go Lawnch. If you have any concerns or are not entirely happy with your order, we’re here to help. Please review our return policy below for detailed information:

1. Eligibility:

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Timeframe:

You have 10 days from the date of delivery to initiate a return.

3. Return Process:

To initiate a return, please contact our customer support team at info@letsgolawnch.com. Provide your order number and a brief explanation of the reason for the return. Our team will guide you through the return process.

4. Return Shipping:

Unless the return is due to a defective or damaged product, the customer is responsible for the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of the item.

5. Refund/Exchange:

Once we receive the returned item and verify its condition, we will process your refund or exchange. If you’re eligible for a refund, it will be credited back to your original payment method. In the case of an exchange, we will ship the new item as soon as possible.

6. Non-Returnable Items:

Certain items are non-returnable, including shirts and hats.

7. Damaged or Defective Items:

If your item arrives damaged or defective, please contact us immediately. We may request supporting documentation such as photographs or videos to assess the issue. We will provide a resolution based on the situation, which may include a refund, exchange, or repair.

8. Restocking Fee:

A restocking fee may apply for certain returned items. If applicable, it will be clearly communicated to you during the return process.

9. Final Sale Items:

Items marked as “Final Sale” or “Clearance” are not eligible for returns or exchanges.